Privacy Policy

Last updated 2 September 2026.

This policy explains what SENZAIT PRIVATE LIMITED does with information about you when you use www.senzait.com. It is written to be read rather than to be survived, and it describes what the website actually does — not what a template says a website might do.

Who we are

SENZAIT PRIVATE LIMITED
E002, Pramukh Pride, Behind Pratik Mall, Randesan, Gandhinagar 382007, Gujarat, India
CIN U73100GJ2022PTC136935

We decide why and how information about you is used on this website. In Indian law that makes us the Data Fiduciary; in European law, the controller.

What we collect, and why

There is exactly one place on this website where you give us information: the enquiry form. Everything else below is collected automatically by the software that keeps the site running.

The enquiry form

  • Company name — required. To know which organisation is asking.
  • Contact person — required. To address a reply to a person.
  • Email address — required. This is how we reply.
  • Your enquiry — required. The message itself.
  • Postal address — optional. Context for a quotation, such as the site a plant would serve.
  • WhatsApp number — optional. A second way to reach you if email is slow.

We use this to reply to you and to carry on any commercial conversation that follows. We do not use it for marketing, we do not profile you, and we do not sell or share it for anyone else’s marketing.

Your IP address, which we do not ask you for

When you submit the form we also record the IP address it came from. We do this to limit how often the form can be submitted from one place, which is what stops it being used to send bulk messages. We are telling you because you did not choose to give it and it would otherwise be invisible to you.

It is stored with the enquiry, deleted with it, and used for nothing else.

What we do not collect

  • No accounts yet. You cannot register today. Accounts are planned, and what they will involve is set out below.
  • No comments yet. They are switched off today, and will open to registered users when the blog launches.
  • No payments. Nothing is sold here, so no card or bank details are ever entered.
  • No blog subscription yet. One is planned. What it will collect, and what we promise about it, is set out below.

Accounts, comments and subscriptions — planned, not yet running

None of this is operating yet. You cannot register, comment or subscribe on this site today, and no account or subscriber records exist. It is described here so that nothing is a surprise when it arrives, and so this page does not have to change on the day it does.

Accounts

To comment on the blog you will need an account. We will ask for an email address, a username and a password. Your password is never stored in a form we can read — only a one-way scramble of it, which is why nobody here can tell you what your password is, only help you set a new one.

We will keep the account until you delete it. You can ask us to delete it at any time, and to send you a copy of what it holds first.

Comments

When you comment we store what you wrote, the account it came from, and the IP address it came from — the last of those to deal with spam and abuse, and we are telling you because you will not have been asked for it.

  • Your comment and your display name are public. Anyone can read them, and so can search engines. Choose a display name you are comfortable with in public.
  • Your email address is never published. It stays with the account.
  • Comments are moderated before they appear.
  • We keep a comment while it is published. Delete it, or your account, and it goes.

Subscriptions

Registering does not subscribe you to anything. At registration you will see two checkboxes, and both start unticked:

  • Email me new articles
  • Email me company news

Creating the account is one act; asking for email is another. If you tick neither, you will have an account and hear nothing from us except replies to things you send. We think that is how it should work: an address given for one purpose should not quietly become a marketing list.

  • You can change either choice at any time in your account, and every email will carry a one-click unsubscribe — no login, no form, no asking why.
  • We will keep your address until you unsubscribe or delete your account. That is different from the 24 months above, which applies to enquiries.
  • A subscriber is not a sales lead. Subscriptions and enquiries are kept apart and will not be merged.
  • We will never sell it, rent it or share it for anyone else’s marketing.

One thing we cannot tell you yet: whether these emails will be sent from our own mail server, as our enquiry replies are, or through an external sending service. If we use an external service it will receive your email address, and we will name it on this page before the first email is sent.

Cookies and analytics

Nothing that identifies you is stored on your device until you agree to it. Google Analytics records nothing about you until you accept it in the consent banner — no cookie, no identifier, no profile — for every visitor, everywhere in the world. Before you choose, Google’s measurement script does load and your IP address reaches Google, but it is told you have not consented and keeps nothing that could identify you or recognise you again. If you decline, the site works normally — including the enquiry form.

You can change your mind at any time on our Cookie Policy page, where each category can be switched on or off. Full detail of every cookie is in our Cookie Policy.

Who else sees your information

  • Cloudflare — every visit to this site passes through it, so it sees your IP address and browser details. It provides the security and delivery layer that keeps the site online. Without it the site would not work.
  • Wordfence — inspects requests to block attacks on the website.
  • Google Analytics — audience measurement. Only if you consent. Before you choose, the script loads and Google receives your IP address, but sets no cookie and records no identifier for you.
  • Google Maps — the map on our contact page. Only if you consent. Until you do, the map is replaced by a placeholder and Google is not contacted at all.
  • YouTube — videos embedded in some articles. Only if you consent. Until you do, the video is replaced by a placeholder and YouTube is not contacted at all.
  • Google Search Console — tells us which searches lead people here. It receives no information about you as an individual.

Two of these are blocked outright. The map and any embedded video are not loaded at all until you accept them — your browser never contacts Google or YouTube, so there is nothing for them to receive. Analytics works differently: the script loads and Google sees your IP address, but nothing is stored on your device and nothing is recorded against you unless you consent.

Your enquiry itself is not sent to a third party at all. Our email runs on our own mail server, on our own machine. When you write to us, the message does not pass through an external mail provider — which is unusual, and worth knowing.

How long we keep it

Enquiries are deleted 24 months after the last contact between us. The clock restarts every time we correspond, so an active conversation is never deleted — only genuinely dormant enquiries age out. Deletion is automatic and permanent, not a move to a bin.

We chose 24 months because industrial projects move slowly: an enquiry can sit through a budget cycle and become real a year later. Keeping it longer than that would be storage rather than business.

Keeping it safe — and the honest limit of that

The site runs on our own server. Enquiries are visible only to an administrator after a login protected by two separate authentication layers and a second factor. Backups are encrypted, taken nightly, verified by being read back, and stored in a second location.

No system can be guaranteed against loss. Hardware fails, service providers have outages, and migrations occasionally go wrong. Despite the measures above, information you send us may be lost in such an event. Where that happens it does not reduce your rights, and we will tell you where we are required to.

Your rights

Wherever you are, you may ask us to:

  • tell you what information we hold about you, and who we have shared it with;
  • correct it if it is wrong;
  • delete it;
  • send you a copy in a portable form;
  • withdraw any consent you gave — which is as easy as giving it, on our Cookie Policy page;
  • object to what we are doing, or ask us to restrict it.

To ask, write to the address below using the email you originally contacted us from, so we can find your record. We reply within 30 days, and in any event within the 90 days Indian law will require.

Complaints and how to reach us

Grievance Officer — Legal Department
SENZAIT PRIVATE LIMITED
E002, Pramukh Pride, Behind Pratik Mall, Randesan, Gandhinagar 382007, Gujarat, India
[email protected]

It helps us route your message quickly if you use the subject line Legal – Grievance – (Topic) – Title. This is a request, not a condition: we will act on your message whatever the subject line says.

If you are not satisfied with our answer, you may complain to a data protection authority — in India, the Data Protection Board of India; in the European Economic Area or the United Kingdom, your national supervisory authority.

Where your information is held, and the law we follow

Your enquiry stays in India. Our servers are in Mumbai and our company is in Gujarat, so the message you send us is stored and read on Indian infrastructure that we own and operate.

Some services that keep the site running are operated by companies outside India, and they may handle information about your visit elsewhere: Cloudflare, which every visit passes through, and Google Analytics if you have consented to it. That is a transfer of your visit data, not of your enquiry.

This policy is published under India’s Information Technology Act 2000 and the rules made under it, which are the law in force today. It is also written to satisfy the Digital Personal Data Protection Act 2023, whose main provisions take effect in May 2027 — so that nothing here has to change when they do. For visitors in Europe and the United Kingdom it is written to meet the UK and EU GDPR. Where we process your enquiry we do so to take steps you have asked for before entering into a contract, and on the basis of your consent for analytics.

Changes

If we change this policy we will update the date at the top. Where a change materially affects you we will say so here rather than leave you to notice it.